About Us
Welcome to Sky Horizon
A leading aviation services provider known for: Quality, Reliability, Customer DEDICATION, Growth, Innovation, and Wide NETWORK COVERAGE.
Who Are We
A leading aviation services provider known for: Quality, Reliability, Customer dedication, Growth, Innovation, and Wide network coverage.
Our Mission
Our mission is to be a trusted and professional partner, dedicated to delivering exceptional value and contributing to the success of all our stakeholders.
Vision
- Market Leadership: To consolidate and strengthen our position as a leader in the industry.
- Sustainable Growth: To achieve profitable and sustainable growth that benefits our clients and partners.
- Quality and Reliability: To continually progress in key areas, enhancing quality and reliability in all our services.
- Service Expansion: To further develop and expand our offerings to meet the evolving needs of our customers.
Our 6-D Process
01.
Define
– Identify the specific goals for ground handling operations (e.g., reducing turnaround time, enhancing safety protocols, improving customer service) and focus on improving.
02.
Discover
– Gather monthly data on current operations, including turnaround times, incident reports, and customer feedback.
03.
Design
– Brainstorm and design new technologies/solutions such as automated baggage systems, optimized scheduling, or enhanced training programs for staff and create simulations to test before implementing.
04.
Develop
– Develop a detailed plan for implementing the chosen solutions, including timelines, resource allocation, and training requirements while working with all departments to ensure overall alignment.
05.
Deploy
– Roll out the new processes and technologies in a phased manner to minimize disruption and provide necessary staff training to ensure smooth adaptation.
06.
Deliver
– Monitor the performance of our ground handling operations using key performance indicators (KPIs) like turnaround time and customer satisfaction scores.
Why Sky Horizon
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