Services
We provide Aviation Services
we provide full supervision and control of all functions and activities within the scope of ground handling operations
Our Services
Passenger Handling
Passenger Handling
Passenger handling encompasses all services related to the processing of passengers from check-in to boarding.
- **Check-in Services**: Assisting passengers with ticketing, luggage tagging, and seat assignments.
- **Baggage Services**: Managing the collection, storage, and delivery of passenger luggage.
- **Boarding Services**: Organizing the boarding process, including priority boarding for certain passengers.
- **Customer Assistance**: Providing help for passengers with special needs, such as the elderly or disabled.
Ramp Handling
Ramp handling refers to the services performed on the ramp area of the airport. - **Aircraft Marshaling**: Guiding aircraft to and from the gate. - **Loading and Unloading**: Handling baggage, and cargo, ensuring efficient loading onto and off the aircraft. - **Aircraft Servicing**: Refueling, de-icing, and providing other necessary maintenance services. - **Pushback Services**: Using specialized vehicles to push aircraft away from the gate.
Security
Security services at airports are critical for ensuring the safety of passengers and aircraft. - **Screening**: Conducting security checks on passengers, luggage, and cargo. - **Access Control**: Monitoring access points to restricted areas to prevent unauthorized entry. - **Emergency Response**: Preparing for and responding to potential security threats or incidents.
Cargo Handling
Cargo handling involves the management of freight transported by air. - **Loading and Unloading**: Efficiently managing the transfer of cargo from trucks to aircraft and vice versa. - **Storage**: Providing temporary storage solutions for cargo before its dispatch. - **Special Cargo Handling**: Managing sensitive or hazardous materials in compliance with regulations.
Airport Facilitations
Airport facilitations refer to the services that enhance the overall passenger experience and operational efficiency. - **Lounge Services**: Offering comfortable waiting areas with amenities for passengers. - **Information Services**: Providing real-time updates on flight information and other airport services. - **Transportation Services**: Coordinating ground transport options, and rental cars.
Permits
Permits involve the necessary authorizations and licenses required for airport operations. Such as overflight permit, landing permit, parking permit.